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Damien Leong of Hutchison Telecom Hong Kong speaks on stage with Vijay Sivaraman of Canopus Networks during a panel at Future

When Hong Kong telco customers complain, agentic AI responds

Telco uses agentic AI to proactively resolve customer issues and shift its focus from network metrics to real-world user experience.

Mitch Wagner May 8, 2025 10:45am