customer experience

robot traffic

Wireless

T-Mobile says open AI models aren’t just about cost — they’re about fit

T-Mobile is experimenting with open and smaller AI models, but don’t expect the carrier to ditch frontier models just yet.

Diana Goovaerts Aug 25, 2026 11:19am

call center

Fiber may be the AI enabler but Wi‑Fi still defines the customer experience

May 21, 2026 11:05am

c-band wireless network spectrum

Verizon CEO Dan Schulman is playing to win

May 13, 2026 6:22pm

AI robots customer service

Calix says 500 ISPs are now using its agentic AI platform

Feb 18, 2026 4:15pm

A glowing blue digital brain hovers above a modern city skyline with a cell tower in the foreground and a wave of blue data p

AT&T’s grounded AI strategy defies bubble warnings

Oct 28, 2025 5:05pm

robot customer service worker

Calix, Google want to make agentic AI easy for broadband

Oct 20, 2025 3:01pm