Salesforce

Salesforce acquires AI customer service co Fin for $3.6B

Fin’s core offering, its AI Agent, resolves complex customer queries end-to-end, across every channel, including live chat, email, WhatsApp, SMS, phone and Slack.

Fierce Network Newsroom Jun 15, 2026 9:33am

One NZ’s bold AI play tackles telco provisioning complexity

Jun 10, 2026 4:35pm

Linux Foundation to host Google's Agent2Agent protocol

Jun 23, 2025 4:00pm

Google, Microsoft embrace agentic AI for better data analytics

Nov 15, 2024 4:43pm

landscape image with vector numbers encoded on it

Here’s why vector databases are a big deal for AI

May 15, 2024 11:50am

Salesforce CEO Benioff thinks it is sitting on an AI goldmine

Mar 1, 2024 2:00pm