MetTel secures $54M contract to modernize US Veterans Administration’s landlines

MetTel today announced it has been selected by the United States Veterans Administration (VA) to modernize the VA’s 15,000 telephone landlines across 1,875 locations with its POTS Transformation solution and managed services. The multi-year, single vendor award, granted through the GSA’s Enterprise Infrastructure Solutions contract, is valued at $54 million including all option years. 

MetTel will update both standard voice lines and specialty lines used with equipment such as elevators, fire and burglar alarms, emergency 911/call boxes, fax machines and modems. The solution will convert circuit switched phone signals to networked, multi-path IP, providing the VA with increased reliability, performance visibility, and advanced features at a much lower cost and without the need to replace its current equipment.

MetTel’s fully-managed, multi-carrier POTS Transformation solution using the DataRemote Inc. “POTS in a Box” platform will maintain and improve VA voice connectivity while also offering additional features including detailed port-level analysis, 24/7 monitoring, multi-path failover and advanced reporting. MetTel provides the best alternative to POTS service through its partnership with DataRemote, geographically dispersed network and managed service delivery team. MetTel has also been approved as a Managed Facilities-based Voice Network (MFVN) by respected public safety organizations such as the New York City Fire Department and is listed with Cal Fire, the California State Fire Marshalls’ Building Materials Listing Program, for analog telecom replacement. 

“We provide connectivity via multiple paths from space-based broadband to LTE, supported by a network of data centers and points of presence (PoPs) across the U.S.,” said Don Parente, VP of Sales & Solution Architecture at MetTel Federal. “Given the variety of access pathways and robust infrastructure, MetTel can ensure reliability in communications — an attribute that is core the to VA’s mission to support our military veterans.”


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