CSPs can get out in front with Blue Planet—the industry’s first, most evolved cloud native OSS platform.
The next-generation OSS and BSS market is projected to reach $132.43 billion by 2030 [1]. Communication service providers (CSPs) want better ways to automate business processes as they evolve from service providers to full-scale techcos. Cloud-native operational support systems (OSS) drive digital transformation. A modern OSS enables superior service through AI-powered automation, network slicing, and data analytics. Transforming networks into programmable software domains provides more flexibility at a lower cost.
The results? Increased efficiency, better service, and more revenue [2].
Complex legacy OSS environments are siloed and fragmented, which limits operational agility. These systems are built on decades of custom integrations and can’t adapt to monetize network investments. Legacy systems make it difficult to scale or adapt new technology quickly. These environments are nearing end-of-life, making it the right time to transform your operations with automation and AI.
You need a new approach to OSS—Blue Planet's Intelligent Automation Suite has the solution. Based on a cloud native platform, Blue Planet provides you with a holistic strategy for a complete OSS suite.
Changing roles for CSPs
As CSPs evolve into agile, software-centric techcos, they need the right tools to compete with software-based OTT competitors [3]. By modernizing OSS, CSPs can unlock scalable API-driven services such as Network-as-a-Service (NaaS) self-service provisioning and monetize investments through advanced analytics and usage-based billing [4].
Now is the time for the Cloud Native OSS
Off-the-shelf OSS has matured significantly. Major CSPs globally, such as Lumen, BT, Vodafone, Telefonica, and Swisscom have already adopted the Blue Planet product-based OSS, leaving costly custom builds behind and accelerating their transformation into digital telcos.
The Blue Planet Kubernetes-based Cloud Native OSS deploys in any cloud, ensuring consistent operation across multi-cloud environments, whether public, private, or hybrid. This eliminates vendor lock-in and ensures portability [5]. The Cloud Native OSS platform automates on-demand, dynamic scaling for cloud resources to handle traffic spikes and new services, avoiding over-provisioning and reducing costs.
Through the platform, CSPs can adopt DevOps methodologies to co-innovate with partners through open APIs on pre-integrated inventory, orchestration, and assurance application modules. Developers and partners can deploy new services on the platform utilizing self-directed and low-code tools to integrate and operationalize new features at an accelerated pace. Pre-built, productized AIOps use cases in the Blue Planet AI Studio allow customers to leverage AI-based features and functionalities throughout the inventory, orchestration, and assurance product suites and realize value quicker.
Blue Planet Inventory
Blue Planet Inventory (BPI) offers a modern approach to inventory management. This open and multi-vendor software application provides a single, unified view of hybrid resources and services across multiple vendors and domains to optimize critical planning, service activation, and assurance processes, also accelerating the adoption of AI in your operations [6]. By interfacing directly with network management systems (NMS), domain controllers or devices, BPI automatically maintains a current view of network resources and logical services across multiple vendors and technology layers. By integrating and synchronizing the real-time data discovered from the network with the operational data in legacy OSS and inventory systems, BPI creates a single federated data model that’s visualized using a state-of-the-art graph database.
Blue Planet Orchestration
Blue Planet Orchestration (BPO) allows CSPs to automate and shorten the time to provision new services across multiple domains. BPO enables NaaS-like service experiences by automating service delivery—including critical design, configuration, and activation processes—end to end across highly complex multi-vendor, multi-layer, and hybrid multi-cloud networks. Through automation and intent-driven zero-touch service activation (e.g., network slicing, bandwidth-on-demand), CSPs have reduced provisioning time from days to minutes [7].
Unified Assurance and Analytics
The Blue Planet Unified Assurance and Analytics (UAA) application module with AI-powered assurance monitors real-time network and service performance across multiple vendors and domains. It predicts issues such as congestion and optimizes routes using AI & machine learning to maintain SLAs across multi-cloud environments. By analyzing cross-domain data and applying AI/ML-driven insights, UAA proactively identifies root causes (e.g., fiber degradation, service anomalies) and enables closed-loop automation to resolve issues before they affect customers. For example, the Blue Planet UAA has allowed Dakota Communications Network to meet its mobile operator customers’ SLA obligations, grow its mobile backhaul business, and reduce operational costs [8].
Evolve operations at your pace
Blue Planet’s Cloud Native Platform enforces standardized workflows through a shared user interface (UI), replacing siloed tools with a unified workspace for network operations, developers, and data scientists. This centralized window into the single source of truth reduces training overhead (teams learn one system, not many) and minimizes integration tax by ensuring a consistent user experience and seamless interoperability across applications.
The intelligent automation platform creates a continuous feedback loop between the network and its analytics, policy, and orchestration layers [9]. It enables self-optimizing workflows—from order-to-service (O2S) to trouble-to-resolve (T2R)—by unifying IT and network operations teams through real-time network insights, improving efficiency.
AI and intent-driven automation simplify transformation
Blue Planet simplifies the digital transformation of OSS. CSPs can modernize operations through AI-driven automation by implementing self-healing networks that establish a real-time feedback loop between infrastructure, analytics, and orchestration. Networks can adapt autonomously to live conditions such as traffic surges or resource constraints, all in alignment with predefined business goals.
Blue Planet’s next-gen OSS supports this approach via intent-based automation, where operators define outcomes (e.g., “maximize resource utilization”) instead of manual steps. For instance, on-demand services like bandwidth scaling are triggered automatically by converting high-level intents into infrastructure adjustments (e.g., deploying virtualized network functions) and ensuring governance and cost-effectiveness.
The platform uses AI-driven insights to analyze telemetry streams, forecast potential failures (e.g., fiber degradation, cable wear, hardware malfunctions), and self-correct issues. Merging historical trends with live performance data enhances service guarantees, such as prioritizing critical traffic during peak loads, and proactively schedules maintenance to minimize service disruptions.
Conclusion—cloud-native OSS transports CSPs into techcos
By consolidating fragmented systems, applications, and services onto a central platform, CSPs can take a holistic approach to their OSS. Simplified management delivers the agility and scalability needed to support new services in multi-cloud environments within dynamic digital ecosystems. Unified workflows eliminate operational bottlenecks, shortening the time to deliver services and improving customer experience. Blue Planet’s unified OSS streamlines operations and accelerates service delivery, propelling CSPs into techco leadership, unlocking unparalleled efficiency, driving innovation, and enabling seamless digital transformation.
[1] https://www.grandviewresearch.com/press-release/global-next-generation-oss-bss-market
[2] https://www.fierce-network.com/sponsored/driving-revenue-cloud-native-oss
[3] https://www.tmforum.org/press-and-news/telcos-cant-shake-legacy-boss-complexity-may-downfall/
[4] https://www.fierce-network.com/sponsored/new-modernizing-oss-cloud-native
[6] https://finance.yahoo.com/news/lumen-selects-blue-planet-underpin-130000587.html