Lyntia’s CIO, Marta Rupérez Yagüe, outlines how the Spanish neutral fiber operator is reinventing its operations with a bold strategy focused on digital evolution, commercial growth, and customer-centricity. By investing heavily in infrastructure, hyperautomation, and cybersecurity, lyntia is reshaping its IT landscape to simplify processes, cut costs, and elevate the customer experience.
Joining her, Igor Pais, Head of Product & Strategy for Unified Operations at Oracle Communications, highlights why Oracle’s expertise in service orchestration made it a natural partner. Starting with automating service provisioning for key connectivity services, lyntia is now expanding automation to testing and dynamic service changes. From orchestration to assurance, this transformation positions lyntia to meet evolving demands with agility, speed, and precision.
Steve Saunders:
Hey, guys. Marta, you are the CIO of lyntia, which is a Spanish fiber optic operator. I wonder if you could elaborate a little bit about your transformation goals for your network and your strategy.
Marta Rupérez Yagüe:
Absolutely. Lyntia is a neutral wholesale operator, providing connectivity to telecommunications operators, hyperscalers, and cloud providers.
We are undergoing a major transformation focused on three strategic priorities: digital evolution, commercial expansion, and a stronger customer-centric approach.
This transformation strategy is structured around several key pillars with significant investment: infrastructure, innovation, ESG, internationalization, hyperautomation, cybersecurity, and strategic alliances.
Our IT strategy aligns with this vision, aiming to automate processes, reduce costs, and enhance the customer experience.
Steve Saunders:
Igor, Oracle has obviously been helping customers accomplish unified operations transformation for a long time. What was unique about the challenges that lyntia faced, and what made Oracle the right partner to move forward?
Igor Pais:
The key to success of any transformation is the importance to identify the right starting point. For lyntia, the business mandated that they need to start with the service orchestration to drive time to value and accelerate customer onboarding. From Oracle’s perspective, service orchestration is our DNA, and we have been doing it for decades. We are experts in this domain and best in class to understand the customer and operational needs to automate the whole process from order to activate. So, at the end it was a perfect fit. Within lyntia, the next step in this transformation is unified assurance. With Federos’ acquisition, Oracle also becomes an expert in network and service assurance. Therefore, we are not only able to orchestrate and fulfill service, but also monitor and assure the same service.
Steve Saunders:
Marta, I wondered if you could elaborate a little bit on how you are using Oracle's service orchestration solution.
Marta Rupérez Yagüe:
We are currently using the platform to automate zero-touch provisioning for FTTH, Ethernet Connect, and Capacity Services.
We have a comprehensive roadmap to evolve the system, and we are now automating pre-delivery testing, IP/VLAN management, and dynamic service changes.
Steve Saunders:
Igor, what are the industry trends that you are seeing having the most impact on OSS projects today? And do you think that those are going to change in the next few years?
Igor Pais:
I would say the key trend in OSS is how to enable autonomous operations, to address the new business needs with the mandate for agility, speed, time to value, and we could discuss zero wait, zero touch, zero-trouble, self-serving, self-fulfilling, self-assuring, and the list keeps growing.
On the other angle, it's also critical that OSS systems understand and translate business needs into actionable actions in the network. The legacy way of manual hand shaking between teams and tools will not work anymore. It's a big transformation not only for the software with interoperability and automation, but also for the entire operational process.
AI and agentic AI will also play a big role both in terms of analytics and observability and simplification of complex tasks. AI agents will evolve into a mandatory asset to enable all this transformation. Our unified operations portfolio is ready to enable end-to-end automated operations, leveraging three key pillars: orchestration, inventory, and assurance. From design, fulfill and assure journeys and travel to resolve use cases powered by the great Oracle technology and the big investment in AI really sets us as a key player in the domain.
On top of it, the Oracle portfolio includes the whole monetization and digital business experience that are linked to unified operations. This allows end-to-end translation of the business needs, again to network actions. So, in summary, I really believe Oracle has all the right resources to help shape the industry and enable our customers to achieve an autonomous operations vision.
Steve Saunders:
Thank you, Igor.
Marta, let's look forward a little bit. Looking ahead, what are your goals around automating operations? Given that you've decided to roll out this Oracle Unified Assurance program, where do you see your company heading with automation?
Marta Rupérez Yagüe:
With Oracle Unified Assurance, we are building a proactive and automated operations model. This project is led by the engineering team and our main goals are:
a simplified OSS architecture, reducing the number of tools and lowering the TCO.
Real-time monitoring and proactive incident detection,
Automated incidence resolution,
Scalable service assurance,
Faster time to market through simplified configuration, which It's very important for us.
All of this is aligned with our broader network as a Service (NaaS)and zero- touch vision
Automation extends beyond the network-our hyper
We are building a scalable, intelligent and customer centric operation model to support our long-term growth.
Steve Saunders:
Thank you, guys. Really interesting.