Why indoor coverage matters
Nearly 80% of mobile traffic happens indoors, yet many enterprise environments still suffer from unreliable coverage. Dropped calls in meetings, lagging service in customer areas, and spotty connectivity across campuses aren’t just frustrating—they directly affect business outcomes.
In the workplace, poor connectivity slows decision-making and collaboration. In customer-facing environments, it erodes satisfaction and loyalty. And across large campuses or critical facilities, weak service can even impact safety and operational efficiency. What might seem like small disruptions quickly add up to lost productivity, diminished experiences, and a weakened brand reputation.
Why legacy indoor solutions fall short
Traditional in-building solutions like Distributed Antenna Systems (DAS) were designed for another era. They require significant upfront investment, long deployment timelines and complex engineering. And, while they can provide coverage, DAS aren’t built to flex with today’s realities: multi-operator demands, data and device-heavy applications, and the need for fast, reliable performance.
The result is inconsistent service, frustrated users and missed opportunities. Enterprises can’t afford that anymore—and fortunately, there’s a smarter way forward.
The smarter, scalable solution for indoor connectivity
Small cells deployed as neutral host networks change the game. They provide enterprises with the most effective way to tackle indoor connectivity challenges, replacing piecemeal systems and temporary solutions with a single, integrated, network. This shared infrastructure supports multiple operators simultaneously, streamlining operations and ensuring reliable coverage throughout the facility.
This approach simplifies deployment, reduces costs, and—most importantly—ensures consistent, carrier-grade performance for everyone in the building. It enables enterprises to deliver seamless mobile experiences today while laying the foundation for future demands.
The benefits are immediate:
- Performance: A well -designed neutral host solution delivers carrier-grade voice, video, and data—so calls don’t drop, video doesn’t buffer, texts aren’t missed, and business applications perform at their best.
- Cost-effective: Shared modern radio infrastructure requires less cost, energy, and maintenance.
- Faster to deploy: Less infrastructure enables quicker installations with less disruption.
- Cleaner design: Minimal equipment reduces clutter and complexity inside data closets and out.
That said, not all neutral host networks are created equal. Some, like certain networks deployed with DAS, can be costly, complex, and difficult to maintain. Enterprises should look for modern, scalable small cell solutions approved by operators ensuring lasting value.
Compact, scalable, and proven: The Radio Dot difference
Leading the market of neutral host solutions is Ericsson’s Radio Dot System—a modern distributed radio solution designed for easy deployment and maximum performance. Unlike traditional DAS, from the headend out to the Radio Dots, the complete system is compact, scalable, and flexible across everything from a single office tower to an entire campus.
Ericsson’s Radio Dot System meets the high standards operators demand for reliability, availability, scalability, and performance—ensuring a seamless user experience indoors that matches what users expect outdoors.
With Radio Dots, enterprises gain more than connectivity—they gain peace of mind. The system is proven in some of the world’s most demanding environments, designed to scale as business needs evolve, and built to deliver carrier-grade experiences indoors: voice that doesn’t drop, video that doesn’t buffer, texts that aren’t missed, and data speeds that keep pace with modern business requirements. That’s what “carrier-grade” really means.
The business case for carrier-grade indoor coverage
The value of indoor connectivity extends well beyond the technical—it’s a business-critical differentiator.
- For tenants: Reliable coverage boosts employee productivity and customer satisfaction.
- For property owners: Strong connectivity improves property value, reduces churn, and differentiates buildings in competitive markets.
- For customers: Airports, malls, hospitals, and campuses can provide smoother, safer, and more engaging experiences.
Ultimately, exceptional indoor coverage is no longer optional. It is a competitive advantage that influences revenue, reputation, and long-term retention. Enterprises that address it proactively position themselves to capture new opportunities and stay ahead of the curve.
Shaping the next era of enterprise connectivity
The takeaway is clear: enterprises now have more control over how they deliver indoor cellular connectivity. Carrier-approved neutral host infrastructure makes it possible to provide the quality and performance users expect today, while laying the foundation for innovation tomorrow.
It’s not just about better connections, it’s about creating smarter, more scalable buildings and campuses that power the digital experiences employees, tenants, and customers demand.
Ready to take control of your indoor connectivity? Discover how Ericsson Enterprise 5G Coverage can transform your enterprise experience—today and into the future.