Your Open and AI-Ready OSS

By 2029, Agentic AI will autonomously resolve 80% of common customer service issues without human intervention.^[i] Legacy operations support systems (OSS) can’t get you there.

Closed, proprietary OSS software frustrates Communication Service Providers (CSPs) by hindering data access and visibility. It complicates AI integration and stagnates operational evolution and agility. Closed architectures create silos, making it difficult to leverage data for AI-driven automation.

Siloed AI risks repeating the “sins of the past,” resulting in the fragmentation of legacy CSP networks. The holistic Blue Planet approach normalizes and unifies cross-domain, multivendor data using embedded OSS knowledge and intelligence. This enables AI agents to collaborate effectively. ^[ii]
 

How Open OSS software breaks down silos and enhances innovation

Blue Planet’s Agentic AI framework leverages a common data fabric. Inside the Blue Planet Agentic AI framework, agents are aware of the full network context and your business priorities. Agents execute goal-driven workflows that are orchestrated, efficient, and aligned with your operational goals. Ciena Blue Planet makes this coordinated approach possible by handling data in a way that provides a strategic foundation for holistic, next-generation Agentic OSS.

Open OSS automation software uses open APIs and extends to AI models and AIOps to streamline operations, innovate services, and enhance customer experience. Blue Planet built it’s open API framework in congruence with the TM Forum Open APIs standard.^[iii]

This standard enables seamless integration with internal and external systems, including AI and AIOps platforms. This interoperability is essential to orchestrating processes and enabling the flexible deployment of AI models across service domains.

By supporting open interfaces, Blue Planet enables CSPs to introduce new automation and AI-driven capabilities, accelerate service innovation, and assure a responsive, personalized subscriber experience. These outcomes are essential for CSPs to thrive in a competitive digital ecosystem.
 

Defining what open really means

Open OSS automation software incorporates Open APIs to ease multivendor collaboration and operations programmability to meet the needs of complex CSP environments. Blue Planet Open APIs provide standardized, programmatic access to OSS functions. CSPs can automate workflows across different vendors’ equipment and software, reducing integration friction and operations overhead.

By following TM Forum standards, Blue Planet ensures that CSPs can adapt to new technologies and partners, drive innovation through ecosystem collaboration, and maintain agility in evolving network environments. Blue Planet supports emerging technology such as Model Context Protocol (MCP)^[iv] so Large Language Models (LLMs) can interact with external tools, data sources, and Agent 2 Agent (A2A) protocols. It’s critical to follow these agentic framework (MCP/A2A) standards to achieve these capabilities.

Open OSS automation software is truly technology-and vendor-agnostic. CSPs can eliminate vendor lock-in and accelerate integration across the ecosystem, increasing network visibility and optimizing service management end-to-end. Blue Planet’s cloud-native, vendor-agnostic architecture abstracts the underlying network technologies, enabling CSPs to manage and automate services across any combination of legacy and next-generation infrastructure.

By supporting the MCP and A2A communication, the platform lets AI agents and automation routines exchange context and collaborate across domains. This standards-based approach simplifies integration and ensures long-term adaptability of OSS investments, allowing CSPs to innovate and scale operations without proprietary system constraints.
 

Bringing AI options to AIOps

Open OSS software extends to AI, enabling open in-house Bring-Your-Own-AI (BYOA) models, multi-vendor third-party AI, and Blue Planet pre-built AIOps use cases and development through Blue Planet AI Studio.^[v] This flexibility enables CSPs to leverage the most advanced AI technologies, optimize network and service operations, and respond to emerging business opportunities with innovative, data-driven solutions.

Blue Planet AI Studio tools help CSP data science teams and architects deploy and manage their AI models in an AIOps way within the Blue Planet OSS environment. CSPs can use proprietary data to analyze optical networks for anomalies using their AI model in their environment. CSPs can integrate their choice of LLMs, ensuring compliance with internal governance and security policies.

Blue Planet customers can bring their own LLMs and integrate them with their proprietary data. This makes the output more effective because the LLM understands the context of the customer’s environment and network. For example, CSPs can focus their root cause analysis. If the customer can use their own data to understand what is happening in their networks, the LLM can recommend actions tailored to their environment rather than a generic solution.

Flexible AI options let CSPs address operational challenges with Blue Planet’s OSS automation and interoperability. Blue Planet AI Studio lets CSPs deploy and manage AI-driven use cases, such as predictive fault detection and service management, using normalized network and service data to enable context-aware automation. The Blue Planet open architecture and deep library of resource adapters ensure seamless interoperability across multivendor networks and domains.
 

AI-ready OSS drives operational transformation

Blue Planet provides an open and AI-ready OSS that gives CSPs greater control over their operations modernization. Via AI Studios’ open approach, CSPs can build value-added AI agents into Blue Planet products and easily integrate AI across multivendor systems. They can customize agents to perform specific tasks developed within each of the Blue Planet applications (inventory, orchestration, and assurance) to meet the requirements of a particular use case for a specific customer.

By enabling the creation and deployment of custom AI agents within its modular applications, Blue Planet allows CSPs to automate domain-specific tasks—such as dynamic inventory reconciliation, intent-based orchestration, or predictive assurance—across multivendor environments. This granular, use-case-driven automation accelerates modernization efforts, reduces manual intervention, and frees resources for innovation. The result is a more agile, responsive operations model that supports rapid service evolution and positions CSPs as leaders in the digital ecosystem.

AI Studio provides an intelligent workbench for implementing and managing AI models. It includes pre-built AIOps use cases to address key operations challenges, such as predictive analytics, through performance anomaly detection.

Modernizing operations lets CSPs evolve into techcos and take a leading role in the digital ecosystem. By adopting Blue Planet’s AI-ready, open OSS, CSPs can transition from traditional network operators to leading edge techcos, delivering digital services at scale.

As CSPs leverage automation and AI as core enablers fueling this transformation, they can launch, adapt, and monetize new offerings, such as network-as-a-service (NaaS) and on-demand enterprise solutions.

Open, programmable operations make it easier to participate in digital ecosystems and expose network capabilities via APIs, expanding CSP influence and revenue opportunities in the broader digital economy.
 

Leading the digital ecosystem

Blue Planet helps CSPs avoid vendor lock-in with open APIs and an open, tech- and vendor-agnostic strategy. Implementing open APIs and a vendor-agnostic OSS approach allows CSPs to break free from restrictive, proprietary systems. This flexibility reduces integration costs and time-to-market for new services, fostering a culture of innovation by making it easier to adopt emerging technologies and collaborate with ecosystem partners. CSPs can continually evolve their operations and maintain a competitive edge.

Blue Planet’s flexible, open OSS environment enables CSPs to combine in-house AI models, trusted third-party solutions, and pre-built AIOps use cases. This integration supports a best-of-breed approach to automation and analytics, allowing CSPs to tailor their operations strategies to specific business goals and rapidly respond to market changes. It also ensures that AI investments are future-proof and can evolve in tandem with an organization’s needs.

With Blue Planet OSS automation software, CSPs can quickly deploy AI applications, accelerating time-to-market.^[vi]  Leveraging open platforms and modular AI capabilities accelerates the deployment of new AI applications and services. By reducing development and integration cycles, CSPs can bring innovations to market, respond to customer demands in real time, and capture new revenue streams ahead of competitors. This agility is crucial for CSPs seeking to lead the way and forge new revenue streams in the evolving digital ecosystem.